Returns

We accept returns 15 days of delivery with proof of purchase, excluding custom purchases, final sale & clearance items.
We offer 2 ways to initiate a return.
1.) To initiate an online return, please email laurynn@bratcherhome.com with proof of purchase. If product is damaged please attach an image as proof.
*Excludes mirrors.
2.) Return in store. 
Our customers are responsible for return shipping. Refunds are made to the original method of payment, less shipping and handling. Shipping and handling charges are non-refundable, unless the item received is damaged, defective or incorrect. Returns sent in that arrive with postage due will be returned to sender. Please allow 3-5 business days, from the date of receipt, to conduct a quality control review and issue a refund. Once a refund has been issued, you will be notified via email. Please allow 5-7 business days for the refund to post back to your account.
 
Custom Orders, final sale and clearance items are not eligible for returns. 

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